Jakob Persson ⁽⁴²⁾

One of the websites I’ve become almost addicted to lately is Quora. I read and post there on a nearly daily basis. Its blend of discussion forum and question/answer website isn’t just entertaining, but educational and inspirational. This is one of the answers I’ve written on Quora.

Ask any politician or influential business person about their vision for the economy and chances are they will tout the value of entrepreneurship and innovation. It’s a bland and safe answer that will resonate with a lot of people. It’s also true to some extent. Creative thinking coupled with the ability to act and implement can lead to successful businesses. Problem is, very few understand where this innovative power comes from and far too many believe STEM subject teaching is the only important factor.

A popular theme in science fiction is the idea of the future merger of humans and machines. It’s often portrayed as a singular event. In reality it’s more gradual and we are closer to it than we can probably imagine.

I tend to write a lot about customer service and how (poorly) companies handle customer dissatisfaction because it’s such a source of success and failure. Customer experience is something I try to excel at as a business owner. Unfortunately, not every business shares my priorities, as this case shows.

For a very long time, the quintessential sign that someone had more than a cursory interest in you at a bar was their act of sharing their phone number. Books have been written on how to get a date and the “number” is a linchpin step in most of them. However modern technology may soon make that obsolete as the use of identifiers is replaced by referencing someone as who they are.